First customer kit
Enterprise pilots. Read-only.
Eight weeks. Customer VPC or dedicated tenant. Up to three read-only connectors. Two cognition use cases. Zero writes to systems of record.
Pilot shape
Commercial, security, deploy, and ROI artifacts ship as a single kit.
Duration
8 weeks + exit / conversion window
Seats
≤ 25 Observatory users
Security
Questionnaire + gates before ingest
Success
≥ 3 of 5 scorecard metrics; zero policy violations
SLA
99.0% pilot availability · business-hours SEV response
Exit
Export artifacts · revoke credentials · wipe staging
Topology
Choose control vs speed — both remain single-tenant.
Option A
Customer VPC — preferred for regulated data
Option B
CELESTRA dedicated tenant — faster start